Returns Policy
You may return most new, unopened items or empty bottles within 90 days of delivery for a refund minus our shipping cost to you. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return the product, mail the product back to us with your name, address, and order number. Mail it back to:
Women's Therapeutic Institute LLC
PO Box 2592
Cedar Park, TX 78630
Shipping
We ship in 24 business hours.
We can ship to virtually any address in the world except Africa, Germany and Croatia. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for items we sell is a flat rate for different countries.